Project Details

Adlabs Imagica is a state-of-art dry theme park that opened in April 2013. The park is owned and operated by the Adlabs group and is India’s “first” international theme park, located off the Mumbai-Pune expressway. Adlab’s water park, Aqua Imagica, opened in  August 2014.

Services at Adlabs Imagica

SILA began its operations at Adlabs Imagica in April 2013. Our services began at the F&B areas of the dry theme park in April ’14. Over the course of the next twelve months, we took over the entire park, and now manage the rides, the F&B and the other areas of the park. In October ’14, we were asked to take over the soft service operations of the Aqua Imagica as a result of our performance in the dry theme park.

Value Created

To begin with, SILA was able to create value by guiding the owners of the park on how to implement soft services operations at the theme park. SILA has also ensured a consistent quality of housekeeping services at the park since the park has gone live. We continue to ensure that a high quality of service delivery is maintained, with the focus being on training and re training of our team on ground.