CM&D SILA was hired as Tara Jewels Ltd.â€™s Project Representative for their retail rollouts. These rollouts, in two phases consisted of 35 retail locations Pan-India. CM&D Silaâ€™s role was to oversee and manage the schedule & quality as well as certify contractor progress payments.
The fit-out package was broken out to multiple contractors for their respective trades and part of the challenge in executing this project as per scheduled milestones was co-ordinating efforts of all contractors, over multiple locations with a lean project management team.
Our project team consisted over three members:
- Project Manager
- Procurements Manager & Quantity Surveyor
- Assistant Project Manager
The Project Plan focused on:
- Material Delivery & logistics
- Clear Sequencing of activities
- Daily follow ups with all contracting agencies
- Liasing with Architect, Owner and Contractor to resolve RFIâ€™s and disputes quickly
In Phase 1, CM&D SILA faced the unique challenge of finding that some locations were not as per site survey. In fact, one location had a sewer access within the store area. To counter such problems, CM&D SILA developed a number of processes, which would be adopted in phase 2, which included a mandatory site visit by the Architect team prior to finalising locations.
As the contractors were small scale and lacked sophisticated supervision and reporting methods, CM&D SILA developed checklists and forms specific to the project in order to make sure project documentation was maintained. This aided communications and opened up a clear channel from the contractor teams to the Owners routed via our team.
With clear channels of communication, processes and procedures in place, both Phase 1 and Phase 2 were delivered on Schedule within the prescribed quality standards.