Facility Management is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, processes and now technology as well. Facility Management Services refer to the use of third-party service providers for the maintenance of the building/office facilities or outsourcing the management of entire facilities to an organization for the professional delivery of services. It comprises of Cleaning Services, Support Services, Property Services, Catering Services, Horticulture Services, Electro-Mechanical Services and Security Services.
Facility management is the next big thing in the real estate space
With overseas companies increasing their presence in India, the real estate sector undergoing a revival and a growing emphasis on urban development and modernization of office spaces, the business is set for rapid growth, making it attractive for investors. Any outsourcing arrangement involves a range of complex issues related to personnel, management sponsorship, and strategic fit and alignment. A facilities management (FM) initiative, by its nature, must address a number of unique criteria related to these issues.
In an extremely dynamic and ever changing business environment today, it demands constant innovation in all fields. Globalization and opening up of markets has led to transformations and trends in this industry like new regulatory and economic developments; increased appetite for outsourcing, increased service integration and demand for value added services catering to customer specific needs.
Improves Overall Efficiency of the Internal System and Processes
Clients today look for more integrated FM solutions to benefit not just from more efficient service provision, but also to reduce the internal cost of procuring and monitoring those services. Thus, leading Facility management companies innovate and transform their services to meet the changing demands of the customers. These demands are driving facility management providers to reshape their proposition in order to take advantage of evolving customer requirements, and help enhance an organization’s environment and improve staff efficiency by providing consistency of service, combined with locally tailored, customized solutions.